Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

If you are not satisfied with your purchase, you may return unused products to us within 30 days of receipt for a full refund. See our Return Policy page for more details.

If your postman was not the most considerate, you can send us a photo of the packaging, as well as the order number to cs@basicbrand.ch

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

To use the deodorant, use the small spatula provided to take a small amount of cream. Apply it gently under your armpits, then massage the product in lightly with your fingers until it is well absorbed.

No, our deodorant is free of aluminum salts. We made the decision not to include them in our product due to concerns raised by many past and recent studies. Aluminum salts have been the subject of heated debate within the scientific community due to the risks of developing breast cancer. In fact, it has been suggested that shaving the armpits facilitates the entry of aluminum into the body.

It is important to note that even alum stone, which is a natural antiperspirant, naturally contains aluminum salts (alum being composed of aluminum). However, the use of these aluminum salts in personal care products is currently controversial.

The cream-textured deodorant has several advantages. First of all, it is easy to apply precisely thanks to the spatula provided. In addition, its solid formula allows for economical use, as a small amount of product is enough to provide long-lasting protection against body odor.

The deodorant is formulated with gentle natural ingredients, making it a suitable choice for those with sensitive skin. However, it is always recommended to do a sensitivity test on a small area of ​​skin before using it more extensively. It also contains baking soda, which some people may not tolerate.

You may be experiencing a reaction to the baking soda in your deodorant. You can try reducing the amount of product you use under your arms, or alternate with a different deodorant for a while. We also recommend moisturizing in the evening after showering with a vegetable oil to rehydrate your skin overnight. If the problem persists, stop using the product.

To ensure optimal conservation of the deodorant, it is recommended to store it in a cool, dry place, away from excessive heat and direct sunlight. Close the jar carefully after each use.

The deodorant is formulated to minimise the risk of leaving marks on clothing. However, as with any deodorant, it is advisable to allow sufficient time for the product to penetrate the skin before getting dressed to further reduce the risk of transfer to clothing. Be careful with sensitive clothing by doing a test first.

We offer a wide range of natural cosmetics, including face, body, hair care. All our products are made from natural and organic ingredients.

At basic., we pride ourselves on the transparency and quality of our ingredients. Our products are formulated with natural, organic and ethically sourced components. We use a variety of essential oils, plant extracts and natural minerals, chosen for their proven benefits on skin and hair.

Our formulas are free of parabens, sulfates, silicones, and harmful chemicals. We believe in nourishing your body with natural ingredients, which is why each ingredient is carefully selected for its effectiveness and gentleness.

For a detailed list of ingredients in each product, you can consult the descriptions on our product pages or contact us directly for more information.

No, at basic., we are firmly committed to animal testing. All our products are cruelty-free and vegan. We believe in cruelty-free beauty and ensure that our formulation and production processes respect this core value.

We are proud to work with suppliers who share our ethical principles, ensuring that every ingredient used in our products is also free from animal testing. Our commitment to ethical and responsible practices is at the heart of our mission for respectful and conscious cosmetics.

To determine if a basic. product is right for your skin or hair type, we recommend consulting the detailed descriptions on our product pages. Each product is accompanied by precise information about its benefits, active ingredients, and the skin or hair types for which it is best suited.

If you have any specific doubts or questions, we are always available to offer you personalized advice. Do not hesitate to contact us with details about your skin or hair type and your particular concerns, and we will be happy to direct you to the products best suited to your needs.

Additionally, we suggest testing the product on a small area of ​​your skin or hair before regular use to ensure optimal compatibility.

No, you have the option of bringing it back to one of our partners so that we can collect it, clean it and put it back into circulation.

You will find basic cosmetics in different stores in Switzerland that you can find on this link

Our essential oil-based products can be used from the age of 6.

Nothing could be simpler, from this link , you can change the frequency of your subscription. If you need help, you can always write to us at cs@basicbrand.ch

From this link you can cancel your active subscription directly. If you need help, just write to us at cs@basicbrand.ch

Some of our products contain essential oils, such as our deodorant, massage oil, and face cream. Therefore, we do not recommend them during pregnancy or breastfeeding. However, our products such as solid shampoo and body oils have no contraindications and can be used safely.

Our sweet almond oil, for example, is beneficial for ensuring the elasticity of the stomach.

Yes, you can use carrier oils other than sweet almond to massage your belly during your pregnancy. However, it is essential to choose carrier oils that are known to be safe during pregnancy, such as coconut oil, olive oil, or jojoba oil. Be sure to check that the oil you choose does not contain any potentially harmful ingredients and that it is suitable for your skin, which may be more sensitive during pregnancy. If you have any doubts or concerns, it is recommended to consult a healthcare professional or aromatherapy specialist before using a new oil for massage.