The basic. Club

A connection that continues.

Essentiel, Signature and Iconique: three levels that reward your loyalty. Discover the benefits that grow with your purchases.

For questions about points or benefits, include the email address used for your purchases.

A woman presents a basic. skincare refill in her handA routine to find. Gestures to be rewarded.
Your accountfind your orders
3 levelsEssentiel, Signature and Iconique
Your pacechoose your next skincare products
To each their own pace

The benefits grow with you.

Your level depends on the points earned over the last twelve months.

Level 01From 0 points

Essentiel

The pleasure of starting.

  • 5 points per CHF spent
  • A mini gift for your birthday
  • Free delivery from CHF 70
Accessible upon registration
Level 02From 750 points

Signature

Your loyalty takes on another dimension.

  • 5% permanent discount
  • 10% during events · 4 times a year
  • A sample with every order
  • Free delivery from CHF 60
  • Private sales 48 hours early
  • A product gift for your birthday
A little more with every gesture
Level 03From 1,500 points

Iconique

The best in the club, quite simply.

  • 10% permanent discount
  • 20% during events · 4 times a year
  • A sample with every order
  • Free delivery from CHF 50
  • Private sales 96 hours early
  • A mystery birthday gift
  • A surprise gift when you reach this level
Your ritual, fully rewarded

A question. A contact. An answer.

01 / Find

Keep your details handy.

Use the email address from your purchases and your order number if your question concerns an order.

02 / Ask

Write to the team.

Tell us which benefit or reward you would like to check.

03 / Choose

Keep things simple.

The team confirms the applicable terms before your next purchase.

A woman holds the facial mist nude basic.
To get started

Advice before your next skincare step.

Our team can suggest a product and check which offers apply to your situation. Asking for advice does not subscribe you to a newsletter.

Write to the team

Clear information for you.

Where can I ask about my points?

Email us using the address from your purchases. The team will explain which information is available for your account.

How do I check a benefit?

Confirm its terms before using it: eligible account, validity and possible combinations.

How can I hear from basic.?

Contact us if you need information. Subscribing to marketing messages requires an explicit choice from you.

Write to the team
The basic. Club

A question about the Club?

Let’s talk about what would help you.

Write to the team